FAQS
Questions Meet
Answers Here!
Reservations
Final Availability is determined by a Staff Member. Even though a date appears to be “Available” when you request it, we may be full. Please book your reservation as early as possible to avoid disappointment.
Please take the time to read over these FAQ before reserving online. You may find them helpful.
Ready to make a reservation?
I want to request a specific site number or a site next to a friend or family member who has already reserved. Can I book a specific site or cabin number?
Yes. you can now book using our ‘book by map’ feature in online booking.
Why is it asking for a “Vehicle Type” when we are camping in a tent?
If you click the drop down box, you will see there is a place to select “Tent”. It will also ask you to put in a “Length (Feet)”. Length is required for any RV unit, but it does not apply to a tent. These questions are only to ensure the site that we assign you can accommodate your unit.
How much is my credit card going to be charged when I submit my reservation request?
Credit cards are processed after the reservation request is accepted by a Staff Member. Once your reservation is accepted, a Staff Member will process your card for a 50% deposit of the total cost, including taxes.
I need to reserve multiple campsites for my group. Can I do it online?
Yes, you can choose sites on our ‘book by map’ feature online and make sure you are all where you want to be for your stay.
How do I know if my online request went through?
If your online request went through you will receive an email saying “your booking request has been submitted.” Once your request as been approved you will receive another email stating it is confirmed. We will confirm your reservation as soon as possible (depending on our office hours).
The online reservation system lets me submit a stay that does not meet the minimum night stay, so why was my reservation request declined?
Unfortunately, at this time our online system does not have the capabilities to recognize a stay that does not meet the minimum night stay. We apologize for the inconvenience. Please be sure your stay meets the minimum night stay before submitting your request in order to avoid a declined request. Click here to check the minimum night stay policy, or call us at 250-838-6234, Extension #1.
Are pets allowed at Mabel Lake Resort?
Pets are welcome in campground sites, and are permitted in any of our Beach Cabins, but not the 2 bdr condo. This ruling is due to allergic reactions and medical issues suffered by some of our guests. Anyone choosing to not respect this rule will be asked to leave immediately, without a refund. All pets staying in campground sites must be well-behaved and on a leash at all times. Owners are expected to clean up after their pets. We ask pet owners to respect that some guests may not be comfortable with pets and to please use the beach to the east of the boat launch if they want to enjoy the beach with their furry companion.
Are campfires permitted at the Resort?
Campfires are permitted in the fire-rings provided at each site (except when high forest fire danger results in a fire-ban). Please use caution at all times.
Are Motorbikes or ATV’s allowed in the resort area?
Quiet time is from 11 PM until 7 AM. This rule is strictly enforced.
Are there any noise restrictions at the Resort?
Yes. you can now book using our ‘book by map’ feature in online booking.